How to remove a custom domain?
This article explain how to remove a custom domain (canvas/ automation or appointment) from Jobrock.
| IN THIS ARTICLE |
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| Where to remove a custom domain? |
| Removing a custom domain |
Where to remove a custom domain?
Go to the Domains configuration screen in the Jobrock admin module via Admin > Branding > Domains.
Removing a custom domain
The Jobrock default domains can not be removed from the system. These are back-up domains for cases when no custom domains are installed or when a custom domain configuration breaks.
NOTE: When removing a custom appointment or automation domain be aware that after removing the domain the default Jobrock domain will be used as back-up. We advise to always replace these domains immediately with a new custom (sub)domain. As DNS changes can take up to several hours the impact will be lower when performing these changes outside of office hours.
In order to remove a custom domain, please follow the steps below:
Step 1: Domain options
Click on the 3 dots behind the custom domain you want to remove.
Step 2: Delete custom domain
Click on Delete custom domain in the drop down menu.
Step 3: Reminder pop-up
A pop-up appears which will ask you whether you are sure to remove the custom domain from Jobrock. Also this pop-up will tell you to check your DNS settings for this domain
NOTE: Don't forget to remove the records for this domain from the DNS settings in your domain provider or ask your domain admin to do so!
Step 4: Confirm domain deletion
Click the Yes, delete my domain button to remove the domain from Jobrock.
Step 5: Custom domain removed
Now the custom domain is removed from the Jobrock domain list.